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Blog /

MetaLocator is HIPAA Compliant

07.28.2023 · Steven Sakas

We are delighted to announce that MetaLocator has achieved HIPAA compliance. MetaLocator customers, specifically those in the medical industry, can now benefit from HIPAA compliance in their locators. This allows our users to safely handle patient inquiries, appointment scheduling and search data without compromising privacy. This is an important consideration in any use case that involves sending patient information through phone, email or tracking analytics that could personally identify someone.

Contact us today:

Click here to reach out to the MetaLocator team for more information on HIPAA compliance, products and more.

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What is HIPAA?

HIPAA (The Health Insurance Portability and Accountability Act) is a federal law that requires national standards for protecting sensitive information regarding patient health. This prevents patient information from being disclosed without the consent or knowledge of the patient.

Why HIPAA?

We deeply value the trust our customers place in us as stewards of their data. That’s why we are dedicated to ensuring the utmost security and compliance standards. Our unwavering commitment to privacy and security is exemplified by our attainment of HIPAA compliance. This milestone demonstrates our continued investment in robust policies and procedures to protect customer data. By adhering to the rigorous requirements of HIPAA, we strive to maintain the highest level of data protection and reinforce our commitment to safeguarding the confidentiality, integrity, and availability of sensitive information. 

How did we achieve HIPAA Compliance?

MetaLocator partnered with an industry-respected compliance software company for cloud-hosted companies. It seamlessly integrated with our existing tools and automatically collected evidence with 100% continuous monitoring, ensuring we leave no loose threads when it comes to security and privacy.

FAQs:

When does HIPAA apply to a locator?

In scheduling appointments, capturing Leads or anytime a locator is configured to collect information directly from an end user that could contain sensitive information, or could identify a specific patient and/or health condition.

Is my locator automatically HIPAA compliant?

No, to upgrade your locator to be HIPAA compliant, contact our sales team.

Can I upgrade?

Yes! Contact our sales team to upgrade.

My locator is built in the legacy software, can I use this?

Yes! Contact our sales team to upgrade.

How long will it take to achieve HIPAA compliance?

Timing is based on the amount of interfaces and specific integrations needing HIPAA compliance. Our team will help put together a more detailed proposal for your specific needs.

What’s next for MetaLocator?

This achievement puts MetaLocator in an even stronger position to work with enterprises and large corporations that require HIPAA compliance. MetaLocator has more value than ever to our enterprise customers. Security and data privacy in our systems is always at the forefront when we conduct our business. 

MetaLocator is also SOC2 Type I and Type II compliant. SOC2 certification involves an independent audit and review of MetaLocator’s handling of customer data, hiring, operations, vulnerability management, penetration testing and other variables. This provides our customers with the assurance that we have implemented effective controls and safeguards to protect the data of the consumer. These precautions, along with HIPAA compliance, make MetaLocator more equipped than ever to serve the advanced needs of enterprise customers. 

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