To protect customer accounts, we may require that our customers verify their identity before certain account changes can be made.
Before MetaLocator staff perform actions such as
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Change your password
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Change your username
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Cancel your account
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Access to billing information
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Delete or Restore data
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Other sensitive tasks at support staff discretion
We may require one or more of the following
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We can send a link to the email on file which includes password reset instructions
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Provide the last 4 digits of the credit card on file and expiration date.
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For invoiced customers, verify the check or account number used to pay any prior invoice.
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Modification of the MetaLocator installation code to include the data-verify-ownership=”1″ attribute as shown below:
<!– MetaLocator.com Code START –><script data-verify-ownership=”1″ language=”javascript” src=”//code.metalocator.com/index.php?option=com_locator&view=directory&layout=_javascript&framed=1&format=raw&tmpl=component&no_html=1&Itemid=XXXX”></script><!– MetaLocator.com Code END: Do not modify this code block. See TOS for details. –> -
Upload of an HTML file to your Website as _metalocator.html which contains only the installation code provided (for any interface in your account).
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Addition of a TXT record to your company domain as follows:
metalocator IN TXT “data-verify-ownership=1”
We appreciate your cooperation in helping our staff protect the security of your content.